1. Who we are
The data controller is ITS SYSTEMS, NIPT M62905204D, Bulevardi Aqif Pasha, Elbasan, Albania. Privacy contact: privacy@its.al.
ITS Transit is a passenger app, part of the ITS Control Center platform for public transport in Albania.
2. What the app does
The app helps you find lines, stops and timetables. It requires no account, keeps no user profile and shows no advertising.
3. Data we process
- Device location — only when you grant permission and use “Explore” or search near you.
- Search parameters — the coordinates or stop you choose, used to return results.
- Technical data — IP address and request logs, needed for operation and security.
- Local preferences — language, theme and saved journeys, stored on the device only.
4. Location
When you grant location permission, the app sends coordinates to the ITS Control Center API to find the nearest stops and lines. The coordinates are used for that request and are not linked to a name or account, because the app has no accounts.
You can disable the permission at any time in Android settings; search then works only with the stop or destination you type.
5. Legal bases (GDPR)
Processing relies on our legitimate interest in providing and protecting the service (Art. 6(1)(f)) and, for location, on your consent (Art. 6(1)(a)) given through the system permission.
6. Retention
Preferences and saved journeys stay on the device until you delete them or uninstall the app.
Server technical logs contain the IP address, method, requested path (without the search parameters), response code, size and duration. Location coordinates are not recorded in these files. Logs rotate daily and are kept for 14 days, then deleted automatically.
7. Your rights
You may request access, correction or deletion of data relating to you, object to processing, and withdraw location consent at any time. Requests: privacy@its.al. You may lodge a complaint with the Albanian Commissioner for the Right to Information and Protection of Personal Data.
8. Children
The app collects no identifying data and requires no account, so younger passengers may use it too. If a parent or guardian notices processing they consider inappropriate, they can contact us and we will review it.
9. Permissions
- Location — for nearby stops; optional.
- Internet — to read transport data and map tiles.
10. Changes
When the policy changes it is published on this page with a new date. Material changes are also announced in the app where possible.
11. Contact
ITS SYSTEMS · privacy@its.al · info@its.al