1. Service and provider
ITS Transit is an information app for passengers: urban and interurban line search, stops, boarding points and planned or reference timetables for Albania. It is not used to buy tickets; tickets are issued by the operator through ITS Bileta.
The platform provider is ITS SYSTEMS, NIPT M62905204D, Bulevardi Aqif Pasha, Elbasan, Albania. Contact: info@its.al, phone +355 68 641 2170.
ITS provides the technology platform and the transport data. Transport services are operated by the relevant operator; ITS does not become a carrier merely because the app is used.
2. Users and accounts
The app is for passengers and requires no account, registration or password. No identifying data is collected to open the app.
Saved journeys and preferences (language, theme) stay on your device. If you uninstall the app or clear its data, they are lost.
3. Permitted use
Use the app for personal travel purposes. Not permitted: bulk data extraction (scraping), commercial reproduction of timetables or line geometry, automating requests outside the app, bypassing technical limits, or any use that harms the service for other passengers.
4. Lines, timetables and travel information
The only data source is ITS Control Center. Timetables are planned or reference times and may change because of traffic, weather, works or operator decisions. Real-time information, where shown, is indicative and not a guarantee.
Do not use the app as the only source for critical decisions (e.g. last connection, urgent travel). For any transport service matter, refer to the operator.
5. Sync and external services
The app reads the anonymous ITS Control Center API over HTTPS. Map tiles are provided by MapTiler. If the internet connection is missing or the service is interrupted, some features may be unavailable.
6. Privacy and data
Data processing is described in the ITS Transit Privacy Policy, which forms part of these terms.
7. Updates and availability
We may publish updates to fix defects, improve security or add features. Some older versions may no longer be supported. Uninterrupted availability is not guaranteed.
8. Restriction or termination of access
We may restrict or terminate access in case of breach of these terms, abuse of the service or a legal requirement. Termination does not create a right to compensation.
9. Liability and other agreements
The app is provided “as is”. To the maximum extent permitted by law, ITS is not liable for indirect damage or loss arising from reliance on timetables or inaccurate data, network interruptions, or use outside the intended purpose. This does not exclude liability that cannot be excluded under Albanian law.
No employment, agency or partnership relationship with the transport operator is created.
10. Changes, language and contact
We may update these terms; the new version is published on this page with a new date. Continued use after publication means acceptance.
The Albanian version is official; the English version is an informative translation. Questions: info@its.al.