1. Who we are

ITS SYSTEMS, NIPT M62905204D, Bulevardi Aqif Pasha, Elbasan, Albania. Contact: privacy@its.al, info@its.al.

2. Our principles

  • We collect only what the service needs; nothing more.
  • No advertising and no sale of data.
  • The passenger app (Transit) requires no account; saved journeys stay on the phone.
  • Location needs your permission and can be turned off at any time.
  • Passwords are never stored in clear text; trusted devices use a key in the Android Keystore.

3. Apps and documents

Each app has its own terms and privacy policy, because the data it processes differs.

Documents by app
AppTermsPrivacy
ITS BiletaTermsPrivacy
ITS FleetTermsPrivacy
ITS TransitTermsPrivacy

4. Rights and contact

You may request access, correction or erasure, object to processing, and complain to the Albanian Commissioner for the Right to Information and Protection of Personal Data. For any request: privacy@its.al.

5. Changes and language

When the documents change they are published on this page with a new date. The Albanian version is official; the English version is an informative translation.